Q: How do I contact Above All?
A: The best way to contact us is to either fill out the form on the Contact page, or give us a call at 204-999-4674. You can also message us on Facebook or Instagram.
Q: What information do I need to provide to get a quote?
A: Please provide general contact info (name, address, email, phone number), a description of the work you’d like completed, and any photos or reports you have. Then fill out our Get A Quote form—one of our advisors will be in touch to schedule a convenient time to visit your property for an accurate estimate.
Q: How do I book an appointment?
A: You can fill out an online form on our website, aboveall.net requesting an estimate, or call our office (204-999-4674) to speak with our receptionist to book an appointment.
Q: Do I need to be home during the estimate?
A: Ideally, yes—especially so we can discuss options, show samples, and explain your quote in person. If it’s for roofing, siding or eavestrough, we can often collect the necessary information from outside. For insulation estimates, we normally need inside access to measure and assess the work area.
Q: What’s the difference between a quote and an estimate?
A: We offer free quotes on new installation and full project inquiries—these are firm prices based on detailed assessments. However, if your request involves a service call (like diagnosing an issue or repair), a fee may apply.
This is because these often require a technician to come out, assess the issue in person, and provide a solution. Don’t worry—when you contact us, our team will walk you through what’s needed and let you know whether a quote or service estimate applies to your situation.
Q: What size of projects do you do?
A: We specialize in everything from very small repairs to multiyear, multi-million-dollar projects.
Q: Once I choose Above All, what’s next?
A: First confirm, with your sales advisor, you want to go forward with Above All, via email or over the phone. The following are the next steps:
- Confirm colours and options (select all details) with your sales advisor
- The admin team will contact you to collect a deposit, which reserves your place in our schedule.
- The department supervisor, who will oversee the project management, will then email you, introducing himself, provide a project update and provide tentative schedule details.
Q: Do I need to be home during the work?
A: Typically not, but please remain available so we can give you project updates and discuss any changes or options as the work progresses.
Q: How do I ready my house for the project?
A:
- Prepare your yard for work, moving lawn-chairs, tables, BBQ’s, planters away from the house and out of the work zone.
- Make an exterior electrical plug available for use, for us to charge power tools and operate equipment like saw’s etc.
- Remove vehicles from driveways or the garage, which may be obstructed once we setup our equipment/ workstation, allowing us to efficiently setup.
- Inform your neighbors that work is taking place and to expect Above All.
Q: Can my price change from the quote?
A: Yes, it can. Change orders can happen if additions are made to your project. Common causes for change orders are items that cannot be determine easily until these areas are exposed and visible, an example of this is rotten roof deck which requires replacement but is difficult to determine until the roof deck is exposed. The team leader onsite will contact you to discuss the changes, discuss options and get approvals.
Q: What if I have questions or concerns?
A: It depends on the phase:
- Estimating: Our receptionist is your first point of contact.
- Colour/Options: Speak with the sales advisor who prepared your estimate.
- Project Execution: Contact your project supervisor for schedule, crew, installation, cleanup or cost questions.
- Payments/Accounts: Our admin team can help with balances or payment questions.
Q: How will I know how my project went?
A: The team leader onsite, will provide a daily update, or project wrap up to let you know how the project went and if they encountered any issues. In renovation work, challenges are frequent, but we are experts at navigating them.
Q: Do installation crews clean up after the job is done?
A: Yes—our crews take pride in leaving your yard looking the same as before we arrived.
Q: How do I pay?
A: After completion, our admin team will email your invoice. We accept cheque, e-transfer, credit card—and yes, we still accept cash if you prefer.
Q: When do I pay?
A: We require deposits to be paid following your commitment to go forward with the project which secures your spot in our schedule and then payment on completion of your project. We will email you your final invoice and it’s due upon completion. If your project spans a number of months we will likely invoice your project at the end of each month.
Q: What do I do if I have an urgent issue?
If you have an urgent issue like an active leak or an issue that is incurring damage, we suggest you visit our website and fill out a damage and repair or warranty form, providing details of the issue pictures etc. so we can dispatch a repair team as quickly as possible. Alternatively, you can call our office at 204-999-4674.
Q: Is there a warranty on installation and materials?
A: There are product warranties, which are warranties from the manufacturer that guarantees the product will be free of defect for a specified time. All products will have slight differences in warranty.
Above All offers a workmanship warranty, which guarantees that our installations will be free from installation defects and errors for a specified time. We offer a standard 7 year roofing workmanship warranty, with an optional extended warranty with the choice of performance shingles.
We offer 5 year workmanship warranty on Insulation, Siding, Aluminum services.
Repair services typically do not qualify for warranties.
Q: Where do I find information on my warranty?
A: On the 6th page of your proposal you will find details on your warranty and terms and conditions.
Q: Are there rebates for projects?
A: Yes—homeowners investing in insulation may qualify for Efficiency Manitoba rebates. Contact us for an insulation quote and we’ll show you what’s available.
Q: How do I apply for energy grants?
A: Here are some programs:
- Home Energy Efficiency Loan (Hydro Manitoba)
- Energy Efficiency Assistance Program (Efficiency MB)
- First Nation Energy Efficiency Program (Efficiency MB)
- Métis Energy Efficiency Offers (Efficiency MB)
Contact us today to get your insulation quote, and we’ll help you apply for any Efficiency Manitoba insulation rebates and upgrades if needed.
Q: How do I know if rebates apply to my project?
A: Your sales advisor will determine eligibility and estimate potential rebate amounts.
Q: How do I apply for rebates?
A: Your sales advisor will facilitate and submit your rebate application on your behalf.
Q: How do I get my rebate?
A: After final payment, Above All will submit your paperwork to Efficiency Manitoba—your rebate check will be mailed to you.
Q: Do you use subcontractors?
A: About 90 % of our work is done by in-house trained staff. The remaining 10 %—mainly specialty services—is handled by carefully vetted, long-term subcontractors we consider part of our team. It is our goal to have these subcontractors as exclusive partners, and we see them as employees that happen to own their truck and tools, because your experience and installation is our guarantee.
Q: How long will installation take for my project?
A: The duration depends entirely on the scope of work and services required. We’ll provide a detailed schedule after our initial consultation.
Q: Do you have a storefront?
A: We don’t have a retail showroom, but our office is at:
1 – 615 Mission St, Winnipeg, Manitoba R2J 4M1.
Q: How long have you been in business?
A: Above All has proudly served Winnipeg for 21 years, and our team brings over 500 years of combined exterior-project experience.
Q: How do I apply for a job with Above All?
A: Visit our We’re Hiring/Careers page for current openings and email your resume to HR@aboveall.net.